Shipping and Delivery
All shoes come from my supplier in Los Angeles, California. The usual turnaround time is 10-15days delivery within New Zealand.
Other items that are in stock in our warehouse in Christchurch are usually shipped within 2-3 working days from payment being received.
Delivery and liability
Deliveries will be made to the Delivery Point. If the courier brings the products inside the premises, beyond the Delivery Point, at the request of the Customer, or other person accepting delivery of the Products on behalf of the Customer, whether on any particular occasion or pursuant to a standing instruction or request, no member of Danger Doll shall be liable for any direct or indirect damage or loss (including in negligence) suffered by the Customer or any third party in doing so. In addition, the Customer indemnifies each member of Danger Doll for any direct or indirect damage or loss (including in negligence) that that member incurs in connection with any third party claim arising out of or in connection with any deliveries brought beyond the Delivery Point.
Danger Doll shall be entitled to assume that any person accepting delivery of the Products is authorised to do so on behalf of the Customer.
Delays to delivery
Notwithstanding any other term, no member of Danger Doll shall be liable for failure to deliver on a timely basis, whether the delay has been due to causes beyond the control of Danger Doll or otherwise.
If Danger Doll considers that the delivery of a Customer's order is likely to be substantially delayed, Danger Doll may, but shall not be obliged to, contact the Customer to arrange an alternative delivery timeframe. If that timeframe is unacceptable to the Customer, the Customer may cancel the order, without incurring any fee for doing so.
It is not our policy to offer refunds unless the item is deemed to be faulty. We are happy to offer another size or a different style of same or greater value under the condition that the item hasn't been worn and doesn't have any marks. We recommend trying all shoes and boots on a carpeted floor to avoid leaving marks.
If you receive a faulty item, you must contact Danger Doll immediately and the faulty item must be returned to Danger Doll within 7 days.
Please note that all footwear is imported from the United States and all sizes are in American sizing. Please refer to the sizing chart before placing your order.
If you have any doubts about sizing please don't hesitate to contact us first.